PopCap Passport is a very special program designed for our loyal customers that allows you to save up to 20% on all purchases from PopCap.com, receive special offers, gift free games to friends and access your order history for your convenience. Full details of these features can be found below.

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The features of PopCap Passport are listed below!

Instant savings

Save up to 20% on every purchase!

• Save 10% on your first purchase after joining Passport.
• Save 15% on your second purchase.
• Save 20% on all purchases after the first two!

Great deals just for you

Get exclusive offers, game previews, contests and more!

Gift-a-Game for free

Give a PopCap game to a friend for free.

Order History

Members get access to a super-safe and secure online order history. So it's quick and easy to view your past orders and reinstall any game you've purchased from PopCap.com.

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At the top of any page on PopCap.com, you will see Sign In or Join Passport!

If you already have a PopCap User Account, sign in, click Upgrade to Passport and Save! and you will be invited to upgrade your account.

If you do not already have a User Account, click Join Passport! and follow the instructions on screen.

We will send you an email with the subject line Confirm your PopCap Passport Membership. Click on the link in the email to complete sign up and activate your PopCap Passport. Let the fun begin!

Note: If you use spam-filtering technology on your email, be sure to add us to your address book so you can receive your account activation email from PopCap. Add this address to your list: feedback@enews.popcap.com. If you do not receive our email, please check your spam or junk mail folder as the email may be detained in error.

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Please check the formatting of your email address (username) and password. The Email/username is a standard email address format; the password should be at least 6 and up to 20 alpha-numeric characters, plus the following special characters: ! @ # $ % ^ * ( )

Note: Check that your password is at least 6 characters long. We recommend that you use a random combination of letters, numbers and characters.

Secure Password Tips:

• Use at least 8 characters. We require between 6 and 20. A combination of numbers and letters is best.
• Do not use dictionary words, your name or Email address, or other personal information that can be easily obtained.
• Do not use the same password for multiple online accounts.

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This is the name that you wish to appear in your greeting when you sign in to your account.

At a later date, we may add new features to PopCap Passport, allowing members to post reviews of games, and your nickname will appear next to your review. We suggest that you choose a name that is family-friendly. PopCap reserves the right to remove nicknames that may cause offense so keep it clean!

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No, you are not making a commitment to purchase games. However, if you do decide to purchase games, you will be entitled to Instant Savings discounts.

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There are three levels of Instant Savings:

Chuzzle Bus
After joining, you will be entitled to a 10% discount on the next purchase you make on PopCap.com. This deduction will be calculated when you add games to the shopping cart. You must be signed in to your account to receive the discount.

The Lexpress
If you make a second purchase within a year of joining PopCap Passport*, you will be entitled to a 15% discount on the purchase. You must be signed in to your account to receive the discount.

Fly AirBjorn
If you make a third purchase within a year of joining PopCap Passport*, you will be entitled a 20% discount on that purchase and any other purchases for the remainder of the year.

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To check your Savings Level:

1. Sign in to PopCap Passport
2. Your Savings Level will appear on the right side of your Passport account pages.

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You can use our special Gift-a-Game feature to give PopCap games to a friend or relative -- absolutely free!

To send a free game to a friend, please do the following:

1. Sign in to PopCap Passport
2. On your My Offers Page, scroll down to Gift-a-Game
3. Click the Send It button
4. Enter your friend's email address
5. Verify your friend's email address
6. Click Send It

Your friend will receive an email with instructions on how they can retrieve their free game. Please ensure that you enter the correct email address for your friend.

Note: We do not share or use your friend's email address for any other purpose. Your friend is not required to join Passport or make a purchase to receive a free game. It's a free game - there are no other obligations.

As a Passport Member you are not required to use Gift-a-Game. By using Gift-a-Game, Passport Members will not move to a higher discount level or receive any additional member benefits.

Note: If your friend uses spam-filtering technology on their email, they should add the address feedback@enews.popcap.com to their address book so they can receive the email from PopCap. If they do not receive our email, they should check their spam or junk mail folder as the email may be detained in error.

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1. Click on the My Account icon (top right corner of the page).
2. Sign in to your account and you will be taken to My PopCap Games Account page.
3. Click on the Password Edit button.
4. Change your password and click on the Save button.

1. Click on the My Account icon (top right corner of the page).
2. Click the Forgot your password? link.
3. Enter the email address used to register your account, and reenter it to verify, then click the Continue button.
4. Check your email inbox for an email from PopCap Customer Service titled Reset your PopCap Games Account Password. Click on the link in the email to change your password.
   Note: If you use spam-filtering technology on your email, be sure to add us to your address book so you can receive your Account Activation email from PopCap Games. Add this address to your list: salessupport@popcap.com. If you do not receive our email, please check your spam or junk mail folder as the email may be detained in error.
   
5. A new browser window will open (you will need to be connected to the Internet). Enter your email address and new password, then reenter it to verify.
6. Click the Change my password button.

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Please click the Contact Us button below to mail Customer Support, and request that your password be reset. You should provide the following information so we can locate and verify your account:

• First and Last name
• Email address used to create account
• Billing Address
• Telephone Number
• Last 4 numbers of your Credit/Debit Card OR Your last PopCap/PayPal Transaction ID

We will verify that we are dealing with the account holder, reset your password, and reply with the new, temporary password. We recommend that you reset your password immediately upon sign in, by visiting the My Account section.

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1. Click on the My Account icon (top right corner of the page).
2. Sign in to your account and you will be taken to My PopCap Games Account page.
3. Click on the Email Address Edit button.
4. Change email address and click on the Save button.

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Please follow the instructions below to delete your payment method:

1. Click on the Sign In (top right corner of the page) and sign in to your account
2. Click on the My Account tab.
3. Next to Payment Method, click the Delete button.

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Please follow the instructions below to edit your billing or shipping address:

1. Click on Sign In (top right corner of the page) and sign in to your account.
2. Click on the My Account tab.
3. Below Billing Information, click the Edit button next to the address you wish to edit.
4. Enter your new address and click on the Save button.

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1. Click on Sign In (top right corner of the page) and sign in to your account.
2. Click on the My Account tab.
3. Next to Shipping Address, click the Edit button.
4. Add your shipping address and click on the "save" button.

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1. Click on Sign In (top right corner of the page) and sign in to your account.
2. Click on the My Orders tab.

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If you have had difficulty using your account, or require any assistance with it, please contact our Customer Support Team who will be happy to assist you.

If you would still like to cancel your account:

1. Click on Sign In (top right corner of the page) and sign in to your account.
2. Click on My Preferences tab.
3. Below Done traveling with us?, click Cancel Membership
4. Confirm your choice.

Your account will be closed. Please note that you will not receive discounts or other membership benefits, unless you choose to sign up again.

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